Privacy Policy

Last Updated: April 2, 2026

The Whistl ("we," "us," or "our") operates the website thewhistl.com and the associated mobile applications (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using the Service, including:

  • Name, email address, phone number
  • Organization and role information (e.g., athletic director, coach, parent/guardian)
  • Billing and payment information (processed securely through our third-party payment processor)
  • Profile information you choose to provide

1.2 Athlete Information

When parents or guardians register athletes, we collect information about the athlete, including:

  • Name, date of birth, grade level
  • School or organization affiliation
  • Uniform sizes and jersey number preferences
  • Skill evaluation data (as provided by coaches or administrators)
  • Eligibility information
  • Medical or health information only as required by the organization (e.g., concussion acknowledgements)

Important: All information about athletes under the age of 13 is collected through and controlled by the parent or guardian account. Please see our Children's Privacy Policy for more details.

1.3 Automatically Collected Information

When you use the Service, we may automatically collect:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time and date of visits)
  • Usage data (features used, actions taken within the Service)
  • Location data (general geographic location based on IP address)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide the Service: To operate and maintain the platform, including registration processing, team building, scheduling, scoring, and communication features
  • Communication: To send push notifications, reminders, and updates related to your leagues, teams, and organizations
  • Payment Processing: To process registration fees and platform fees through our secure payment processor
  • Improvement: To analyze usage patterns and improve the Service
  • Support: To respond to your inquiries and provide customer support
  • Safety: To detect, prevent, and address technical issues or fraudulent activity

3. How We Share Your Information

We may share your information in the following circumstances:

  • Within Your Organization: League commissioners, athletic directors, and coaches can see information relevant to their role (e.g., rosters, parent contact information, schedules)
  • Public League Websites: Certain information (team names, schedules, scores, standings) is displayed on public-facing league websites as part of the Service
  • Service Providers: We use third-party service providers for payment processing, hosting, email delivery, and analytics
  • Legal Requirements: We may disclose information if required by law or in response to valid legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information. We do not share your information with third-party advertisers. We do not display advertisements on our platform.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting employee access to personal data

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements. You may request deletion of your account and associated data by contacting us at support@thewhistl.com.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-out: Opt out of non-essential communications

To exercise any of these rights, contact us at support@thewhistl.com.

7. Push Notifications

We send push notifications related to your leagues, teams, and organizations (e.g., registration reminders, schedule changes, game results). These notifications are timezone-aware and are only sent during reasonable hours. You can manage your notification preferences within the app settings or by disabling notifications at the device level.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

We are committed to protecting the privacy of children. Our platform is designed so that all data about children under 13 is collected and managed through parent or guardian accounts. For complete details, please see our Children's Privacy Policy (COPPA Compliance).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: